Out of care for our valued clients, we want to proactively address the evolving situation with the coronavirus. Like you, we’re monitoring the latest news and Health resources as they become available and you have our pledge to keep you Informed, InTouch, and In control of your health.
We recognize the trust you place in us as a provider of your Health Care Supplies. That’s why we’re doing all we can to make sure we are being proactive and prepared to ensure the care, services & supplies you rely on continue as expected. You can count on us at times like this, especially if you need our help.
We are monitoring product availability. While we cannot guarantee a manufacturer backorder or long-term national availability, we are ensuring quantities are maintained at our local warehouse and our 8 strategically placed warehouses across the country to ensure we have sufficient quantities to meet client needs.
We continually test business continuity as part of our ongoing activities. Our operations are fully supported through robust backup protocols and our team has remote access capabilities so you can reach us when you need us.
If you have concerns or questions about your supplies or would like to make modifications including switching your shipment options from monthly or quarterly we are here to assist.
Our Fedex delivery partners are following CDC guidelines. Including frequent handwashing, disinfecting facilities and equipment as appropriate. Additionally, packages may be left at your doorstep without interaction. You may have wondered “is this package safe to touch?” The World Health Organization (WHO) has made it clear that it is safe to handle a package, even if it comes from a place where the virus has been reported.
Health and safety are all of our responsibilities.
We encourage you to practice safety measures at home and when you’re out. Wash your hands with soap and water frequently and please stay home if you are sick. Take measures to avoid unnecessary contact with large crowds and confined gatherings of people to help slow the spread of COVID-19.
If you haven’t done so please save our number 1-888-412-0370 and our email address at firstname.lastname@example.org. You can also message us through social media including Facebook & Instagram. We are here if you need us or have questions.
Thank you for being a valued client and for allowing InTouch the opportunity to be a part of your continued care.